Policies

 

Shipping & Returns

All prices are shown in USD. Orders typically ship within 1-3 days of payment. Sample orders within the United States are shipped free of charge. Tracking numbers are available only on US and Canadian sample orders. All other international sample orders are sent First Class which does not include tracking information. International sample orders can arrive anywhere between 7 and 21 days.

Domestic bottle orders are shipped via Priority mail (with tracking) within 1-3 days of payment and typically take 2-3 business days to arrive after shipping.

Canadian bottle orders are shipped via First Class International (with tracking) within 1-3 days of payment and typically take 5-10 business days to arrive after shipping.

All other international bottle orders are shipped via Priority Express (with tracking) within 1-3 days of payment and typically take 5-10 business days to arrive after shipping.

Returns are not accepted with the exception of items that arrive damaged. Should you receive damaged goods, retain all original packaging materials and contact orders@slumberhouse.com immediately to arrange a return label.

Complimentary samples

Any full bottle order from the Slumberhouse site includes two complimentary samples. You can specify which samples you’d like in the Comment box during checkout. If no samples are specified we’ll surprise you. If you do not want any samples included with your order you can state this in the Comment box during checkout.

Security

Your payment info is neither visible to any party nor stored on any servers. Your payment info is processed on a secure SSL server. Your personal information (name, address) is used for card verification and shipping purposes only. Your information is private and will never be used to send unsolicited emails. Receiving emails relating to Slumberhouse requires voluntarily signing up to our mailing list.